Returns & Exchanges
We want you to be completely enchanted by your historical footwear, which is why we offer a 30-day window for returns or exchanges on all unworn merchandise in its original packaging. Please ensure your shoes are tried on only on carpeted surfaces to maintain their pristine condition for eligibility.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the unworn items back into their original shoe boxes and wrap them in a protective outer mailing box to prevent damage during transit.
Label and Ship
Print the prepaid shipping label provided via the portal, affix it to your package, and drop it off at any authorized carrier location.
Inspection and Refund
Once our warehouse receives and inspects your return to ensure it meets our quality standards, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing